Last Updated: [December 19, 2025]
Website: supportozes.com
Owner/Operator: Supportozes.com
This Privacy Policy explains how we collect, use, and protect information when you visit our website or participate in our programs.
We may collect the following types of information:
Through cookies or analytics tools, we may collect:
We do not collect sensitive information such as financial data, Social Security numbers, or payment information.
We use collected information for:
We do not sell personal information.
We may use cookies to:
You may disable cookies in your browser settings at any time.
We may share data only with:
We do not share your data with third-party marketers.
We use reasonable technical and organizational measures to protect your information from unauthorized access or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
To exercise your rights, email us at [email protected].
Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Updates will be posted on this page.
* Subscription Required: Full access to TotalAV features requires an active subscription. Your plan automatically renews at the applicable rate unless cancelled through your online portal. You may cancel your subscription at any time.
** Introductory Pricing: Special introductory pricing may be available for first-time customers. After the introductory period, subscriptions automatically renew at the standard rate unless otherwise stated.
1. Device Compatibility: TotalAV is compatible with most modern versions of Windows, macOS, Android, and iOS. Specific device features may vary depending on the operating system and device capabilities.
2. Data Breach Monitoring: Our data breach monitoring service relies on publicly available breach data and does not include private or unreleased breach records. Email monitoring requires setup within your account settings.
3. Feature Performance: Feature behavior may vary depending on website architecture, browser/OS configuration, and access to up-to-date threat intelligence. Results such as ad/web blocking effectiveness and scan speeds may differ by device and network conditions.
4. Money-Back Guarantee: We offer a 30-day money-back guarantee for annual and biannual subscriptions, and a 14-day money-back guarantee for monthly, quarterly, and add-on services. Refunds must be requested within the eligible timeframes after subscription termination.
5. Safe Browsing VPN: Our VPN service uses AES-256 encryption, DNS/IP leak protection, and includes a VPN kill switch to help secure your connection. Access to geo-restricted content and streaming services is subject to provider terms and may vary by region.
6. Password Manager: Total Password uses AES-256 encryption to secure stored credentials. Browser extension compatibility may vary. An internet connection is required for cloud sync and autofill functionality.
7. Server Locations: VPN server locations are subject to change and may vary over time. Comparable alternative locations will be made available where possible.
Advance Notice: We provide at least 15 days advance notice before renewal for annual plans and for California customers whose subscriptions reach 12 months in duration.
If you have questions about this Privacy Policy or our service terms, contact us at:
Total Security US LLC 250 Northern Ave, Floor 3, Boston, MA 02210, United States
Total Security Limited, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, U.K. PO15 5TT, United Kingdom
š§ [email protected]
š United States: 833-386-3951
š United Kingdom: 0333-016-5981
š Europe: +44 333-016-5981
š Australia: 1-800-952-291
š International: +1-833-201-8681